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FAQs

Whether you’re still deciding or ready to sign, we have the answers you need. Browse our FAQs and get the full picture on what life at KnoxRow looks like before you ever set foot on the property.

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Frequently Asked Questions

What is the shuttle schedule to and from campus?

We have 4 KAT stops on property that pick up every 30-minutes throughout the school year and drops you off on campus. Shuttle runs Monday-Friday, 7 AM until 7 PM during the regular academic year. See schedule here.

What does it mean to have an individual lease?

Individual leasing means that each person is only responsible for their portion of the common areas and their bedroom. If your roommate ends up not coming back for the spring semester, you're not responsible for their payment.

When is my rent due?

Monthly rental installments are due on the 1st of each month. Your lease is paid in 12 equal installments, with each installment due on the 1st. Please note that these payments are rental installments toward the total amount due under your lease and are not considered monthly rent.

What if I need to break my lease or don’t return for the spring semester?

The Knox Row lease is binding and cannot be broken. If you cannot live at Knox Row after signing your lease, you will need to re-let. Please call the leasing office for information on re-letting.

How do I pay my rental installment?

We accept payment via check, money order, or through the resident portal.

Do you allow pets?

We're thrilled to welcome your furry friends! Just let our leasing team know you're planning to bring a pet, and they'll be happy to walk you through Knox Row's pet policy.

Do you have a roommate matching system?

Yes, we offer a roommate matching system. If you don't have anyone in mind that you would like to live with, let us match you up with someone! There is a roommate matching profile that you will fill out to let us know more about what you're looking for in a roommate. Then, we take the time to figure out the best match for you based on that information.

What if I need maintenance in my bedroom or apartment?

Our maintenance team is on-call for after hours emergencies 24-hours a day!


What furniture is provided?

Knox Row apartments are fully furnished with a full XL-sized bed, desk and chair, and a dresser in each bedroom. The living area comes with a comfortable couch, side chair, coffee table, and TV stand (4-beds ONLY!). The kitchen comes fully equipped with energy efficient appliances, a refrigerator, dishwasher, microwave, and washer & dryer.

What do I need to bring to my new apartment?

We suggest you bring: bedding (we recommend queen to fit the full XL) kitchen utensils, and decorations to make your apartment feel like home!

Can I choose my roommate?
Yes! If you have a preferred roommate, let us know during the application process. We also offer roommate matching services based on lifestyle preferences and compatibility using the roommate matching card from your application.
Can I bring my own furniture?

Our apartments are fully furnished for your convenience and comfort, so space for additional furniture may be limited. You're welcome to bring your own but you will be responsible for storing and returning the furniture that comes with the unit at your lease end.

What’s the lease duration?
We offer 12-month lease terms. Be sure to check with our leasing office for additional details or immediate move-in options.
Is on-site parking available?

Yes! We provide FREE onsite registered parking for our residents!

Is renters’ insurance required?
Renters’ Insurance is required to protect your personal belongings. We require a minimum of $100,000 in personal liability coverage. It’s a small investment for added peace of mind.
How do I secure my spot?
To secure your future apartment home, begin your application online by clicking Apply Now under your preferred floor plan. If you need assistance, feel free to contact our leasing office for guidance.
What amenities are available in the community?

Our community features a variety of amenities, including resort style pool, 24-hour clubhouse, outdoor grills, dog parks, and outdoor lounge areas!

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Still have questions? Our team is easy to reach and happy to walk you through everything, from floor plan options to move-in details. Reach out and we'll make sure you have what you need to make the right call.